Nottingham, UK

      Nottingham, UK

        GDPR

        GDPR Data Protection Notice for YourLocalEats

        Effective Date: [Insert Date]

        At YourLocalEats ("we," "our," or "us"), we are committed to safeguarding your personal data and ensuring your privacy. This Data Protection Notice outlines how we collect, use, store, and protect your personal information in accordance with the General Data Protection Regulation (GDPR).

        1. Introduction

        YourLocalEats is a local food delivery service providing delicious meals from your favorite nearby restaurants. We take your privacy seriously and are dedicated to ensuring that your personal data is handled responsibly. This notice provides details about the personal data we collect, how we use it, and your rights under the GDPR.

        2. Data Controller

        For the purposes of this notice, YourLocalEats is the "Data Controller," meaning we determine how and why your personal data is processed.

        Contact Information for Data Controller:

        • Company Name: YourLocalEats
        • Address: [Your Company Address]
        • Email: [Contact Email Address]
        • Phone Number: [Contact Phone Number]

        3. Types of Personal Data We Collect

        We collect the following types of personal data to provide our services:

        • Identification Data: Name, email address, phone number, delivery address.
        • Transaction Data: Order details, payment information, delivery history.
        • Technical Data: IP address, browser type, device information, and usage data (when using our website or mobile app).
        • Marketing Data: Preferences for receiving updates, special offers, and promotions.

        4. How We Use Your Personal Data

        We use your personal data for the following purposes:

        • To process orders: Fulfill your food delivery orders and provide related services.
        • To communicate with you: Confirm orders, provide customer support, and send delivery updates.
        • To enhance your experience: Improve our services based on your preferences and feedback.
        • Legal obligations: Comply with applicable laws and regulations.
        • Marketing and promotions: Send you special offers and discounts (only with your consent).

        5. Legal Basis for Processing Your Personal Data

        We process your personal data based on the following legal grounds:

        • Consent: Where you have given us your explicit consent (e.g., for marketing communications).
        • Contractual necessity: To fulfill our contractual obligations when you place an order with us.
        • Legal obligations: To comply with applicable laws and regulations.
        • Legitimate interests: To improve our services and customer experience, as long as your rights and freedoms are not overridden.

        6. Data Sharing and Disclosure

        We may share your personal data with:

        • Service providers: Third-party companies that help us provide our services, such as payment processors, delivery partners, and IT providers.
        • Legal authorities: When required by law or to protect our rights.
        • Business transfers: In case of a merger, acquisition, or sale of assets, your personal data may be transferred to the new owner.

        7. International Data Transfers

        In some cases, your personal data may be transferred outside the European Economic Area (EEA). We ensure that adequate protections are in place when transferring data internationally, such as using standard contractual clauses approved by the European Commission.

        8. Data Retention

        We retain your personal data for as long as necessary to provide our services, fulfill legal obligations, or resolve disputes. Once no longer necessary, your personal data will be securely deleted or anonymized.

        9. Your Rights Under GDPR

        As a data subject, you have the following rights regarding your personal data:

        • Right of access: You can request copies of your personal data.
        • Right to rectification: You can request corrections to inaccurate or incomplete data.
        • Right to erasure: You can ask us to delete your personal data in certain circumstances.
        • Right to restriction: You can request that we restrict the processing of your personal data under specific conditions.
        • Right to data portability: You can request a copy of your data in a structured, commonly used, machine-readable format.
        • Right to object: You can object to the processing of your personal data, including for marketing purposes.
        • Right to withdraw consent: You can withdraw your consent at any time, where processing is based on consent.

        To exercise any of these rights, please contact us at [Contact Email or Phone Number].

        10. Security of Your Personal Data

        We implement appropriate technical and organizational measures to ensure that your personal data is protected from unauthorized access, disclosure, alteration, or destruction. However, please note that no method of data transmission over the internet or data storage is completely secure.

        11. Changes to This Data Protection Notice

        We may update this Data Protection Notice from time to time. Any changes will be reflected on this page, and we will provide the date of the most recent revision. We encourage you to review this notice periodically to stay informed about how we protect your personal data.

        12. Complaints

        If you believe that we have not complied with the GDPR or your data protection rights, you have the right to file a complaint with the relevant supervisory authority. You can contact the [supervisory authority in your country], which is responsible for ensuring compliance with data protection laws.