Privacy Policy

Privacy & Data Protection Policy

Information That We Gather and Your Rights
With reference to the GDPR regulations, individuals have eight important rights, and below is information on how yourlocaleats.co.uk treats each of these rights with respect to the GDPR and your data. You should understand that at yourlocaleats.co.uk, we deal with a wide range of data and other services from our data centres. All our data centres are located inside the European Union and comply with the rules as laid down in the GDPR.

1. Your Right to Be Informed

The legislation known as General Data Protection Regulations (GDPR) gives everyone within the European Union, European Economic Area, and European Free Trade Area the right to know what we do with your data, why, and how you can withdraw your consent for us to do that, plus details of exactly who we are. This policy applies to yourlocaleats.co.uk. Our address is 2 Derby Road, Kirkby in Ashfield. The person responsible for managing all the data held by the company is the managing director. Ordinarily, you would contact the managing director, who will ensure your rights are upheld.

As a business that sells to both businesses and members of the public, there are several lawful reasons why we may hold information about an individual. An individual is someone not classed as either a Limited Company, Limited Liability Partnership, PLC, Community Interest Company, or Charity. There are predominantly three reasons we may hold data:

• To maintain a business relationship.
• To process orders and deliver services related to those orders.
• To send, with consent, promotional marketing emails about our products and services that we think may interest you.

We gather consent in various ways, including asking face-to-face in our retail stores, asking over the phone when taking orders, and seeking confirmation of consent via our website when you place an online order. By law, we must retain this information for as long as one of these three lawful reasons remains applicable. If we do not have your permission to send marketing emails and we have not transacted an order with you for a period of six years, we will delete your personal information from our systems and request that any third-party data processors we have shared it with also delete it.

If at any time you wish to withdraw your consent or make a complaint about how we handle personal data, you can email infoyourlocaleats@gmail.com or write to us at 2 Derby Road, Kirkby in Ashfield. We will remove your consent or contact you regarding your complaint within one month of receiving your request.

2. The Right of Access

If you wish to know what data we store about you, verify its accuracy, or check that it is being used lawfully, you may email infoyourlocaleats@gmail.com or write to us at 2 Derby Road, Kirkby in Ashfield. We will provide you with any data we hold about you in the same format in which you made the request. We will do this within one month unless the request is complex or we have too many requests to process, in which case we will inform you within one month and request an extension of time.

3. The Right to Rectification

If you believe the information we hold about you is inaccurate, you may email us at infoyourlocaleats@gmail.com or write to us at the address above to inform us. We will correct the information and notify any third parties we have shared that information with, requesting they also rectify the information. We will do this within one month, unless the request is complex or we have too many requests to process, in which case we will inform you within one month that we will be using the extension of time we are allowed.

4. The Right to Erasure

GDPR gives you the right, under certain circumstances, to have your data erased (the right to be forgotten). You may request we erase the information we hold about you if you believe that we no longer need it for its original lawful purpose, or if you have withdrawn or never gave consent for us to use the data for marketing purposes, or if you feel it was unlawfully processed.

In order to comply with your request, we may need to cease providing you with services. Alternatively, if we are still providing services to you, we will fulfill your request in line with the law once our services are no longer needed. Please contact us with your request via email at infoyourlocaleats@gmail.com or write to us at 2 Derby Road, Kirkby in Ashfield. We will take appropriate action within one month of your request, unless the request is complex or we have too many requests to process, in which case we will inform you within one month and request an extension of time.

5. The Right to Restrict Processing

Under the GDPR, you have the right, in certain circumstances, to restrict the processing of your personal information. You may ask us to restrict the processing if you believe the information is inaccurate, you object to the processing, or you wish us to retain the information past the point at which we would normally remove it in order to establish or defend a legal claim.

Please contact us via email at infoyourlocaleats@gmail.com or write to us at 2 Derby Road, Kirkby in Ashfield, for the attention of the managing director. We will consider your request and take appropriate action within one month, unless the request is complex or we have too many requests to process. In such cases, we will inform you within one month that we may need an extension of time.

6. The Right to Data Portability

You may request a copy of the data we hold about you in a machine-readable format (e.g., an Excel spreadsheet or text file) for reusing that data. Please contact us via email at infoyourlocaleats@gmail.com or write to us at 2 Derby Road, Kirkby in Ashfield. We will provide this free of charge within one month unless the request is complex or we have too many requests to process, in which case we will inform you within one month and request an extension of time.

7. The Right to Object

The GDPR gives you the right to object to certain types of processing, such as direct marketing, order processing, or other purposes. If you object to our handling of your data, please inform us by email at infoyourlocaleats@gmail.com or by writing to us at the address above.

If we agree with your objection, we will restrict the processing of that data free of charge and within one month, unless the request is complex or we have too many requests to process. In such cases, we will inform you within one month that we need an extension of time.

You also have the option to object to receiving marketing information at the time you place an order or provide your personal details. This is addressed in section 1.

8. Rights in Relation to Automated Decision Making and Profiling

We do not make automated decisions based on personal data, including any decisions involving special categories of personal information such as ethnicity, race, sex, gender, or disability.

If you object to automated data processing for marketing purposes, you may withdraw your consent, and we will remove any marketing consent you’ve given. This will prevent your data from being processed in this way. Please contact us via email at infoyourlocaleats@gmail.com or write to us at the address above. We will respond to your request free of charge within one month, unless the request is complex or we have too many requests to process, in which case we will inform you within one month and request an extension of time.